Archives For communications

Easier.com is a news site of press releases. A great place to read examples.

Easier.com is a news site of press releases. A great place to read examples.

Want to learn how to write a press release?

Quick tip: visit Easier.com.

It’s a news site solely made up of press releases. Whilst each press release does go through a light editorial process, the team behind the website do not write anything themselves (as far as I’m aware).

However, this does not mean press releases on here are necessarily good! Best practice is to find one you think is interesting, and copy some text to see if it got picked up anywhere else.

Read more

 

 

Summly

 

Public Relations (PR) helps start-ups grow. But how much? I speak with many entrepreneurs and start-up businesses who say they are unsure what PR can do for them. It sounds wishy-washy. Social media is the fast track to success, right? Wrong.

 

 

I have written a case study showing the effects of successful PR. The company is Summly. Summly was an application launched in 2011, sold to Yahoo! 19 months later for £18 million. Summly has been downloaded over 500,000 times and this case study looks at the PR efforts which helped make that happen.

Download it, share it, and let me know your thoughts!

 

Journalisted.com is a fantastic search tool helping you to find journalist contact details.

Journalisted is a search engine for journalists

Journalisted is a search engine for journalists

Search the name of the journalist and any matches are returned. Once you click through, it’ll show you profile information such as recent articles, biography and contact details (where possible).

You can see how many articles the journalist wrote across the year with other information such as word counts

You can see how many articles the journalist wrote across the year with other information such as word counts

Recent articles from the journalist is displayed, alongside a biography and contact information

Recent articles from the journalist is displayed, alongside a biography and contact information

Knowing how to contact journalists is important. What Journalisted won’t do however, is show you which journalists to contact – that’s for you to research.

You can decide which journalists to contact by reading relevant articles to your business. Whether it’s in the national papers, a weekly magazine or blog, note the journalist’s name and try finding their details on Journalisted.

Over time, you should create a ‘media list’; a top group of journalists that you know are relevant to you, and could potentially be people you can go to when you want to start achieving some press coverage.

 

Deficits by chancellor

Make information simple.

Communicate complicated issues simply and power will be rewarded, for example The Guardian’s wonderfully adept data blog.

Above, the image describes the UK deficit over the last 33 years. You can see what’s happened and who was responsible. One image turns what could have been a very long history lesson into an instant, tweetable story.

Two million people read The Sun every day for the same reason. Journalists there excel at transforming a very complicated story into one attention-grabbing, succinct headline. Within the industry, The Sun journalists are highly respected.

You need to do the same with your business. Describe the main value proposition in one sentence:

  • Share a car to reduce commuting costs
  • Auto-find the best price
  • Easy bookkeeping
  • Never run out of toilet roll again
  • Any film, anywhere
  • Wine tasting, delivered

It doesn’t matter if your business also does many other things. Focus on one. Procter & Gamble don’t write,

Fairy Liquid: Good for cleaning. But we also do Gilette razors, Old Spice aftershave, Duracell batteries, Tampax and Pampers.

They create a brand a focus on one position. That’s it.

Explain it in one sentence. It’s not the consumer’s fault if they don’t ‘get it’. It’s yours for either timing it wrong, or communicating badly. Have a look at The Guardian’s data blog and learn how they turn big issues into compelling images. Then try it for yourself.

 

Leadership defined by leaders:

Forward-thinking, determination, ambition, strategic-clarity, emotional intelligence, drive, creativity, initiative, energy, charisma, inner-awareness, team-building expertise, belief, command, consistency, discipline, empathy, focus, self-assurance, positivity, a thirst for knowledge and a thousand other things.

Leadership defined by followers:

  1. Trust
  2. Compassion
  3. Stability
  4. Hope

It’s easy to see why young people, startups and anyone with aspirations get confused with leadership. If you go to a book shop and walk to the business section you’ll find a thousand-and-one leadership titles all saying different things: GO BIG and Gun-Hoe! vs. tread quietly and be thoughtful.

Yet what all these books/authors have in common is that they recognise their own strengths. The charging bull knows it’s fast and strong whilst the turtle knows it has time.

The acknowledgement of your own strengths allows people to have trust in you; You’re not bullshitting them. And by focusing your strengths in the work you choose, you increase your stability.

However, relationships work both ways. Whilst followers like the fact they can trust you and that you have stability, they also want to know you care; that you show compassion. Together trust, stability and compassion leads to hope.


I learnt this whilst reading Strengths Based Leadership, by Tom Rath and Barry Conchie. It’s more of a leadership glossary than a book, entwined with an online test to help you find your strengths (mine were forward and strategic thinking. They’ve surveyed over ten thousand leaders across the world, and also thousands of followers too. Worth doing the test, called StrengthsFinder, as it literally helps you find your strengths (note, once you start the test you can’t stop and it takes ten minutes).
guerra de cama

What really happens between the sheets: Photograph by Jorge Miente

 

Dreamland, one of Britain’s leading bed manufacturer’s, created a study that reveals what goes on in the average bed:

The average bed will be the scene for 720 rows, 480 sex sessions, 3,650 tweets and 14,600 text messages.

We will spend 38 hours and 50 minutes talking on the phone and just over 70 days checking social networking sites such as Facebook and Twitter, sending 4,160 emails and 3,650 tweets during the ten-year lifespan of a typical bed.

The classic PR move got picked up in the Daily Mail, the Express, The Sunday Sport and The Western Daily Press amongst a plethora of online only titles.

It successfully turned something incredibly mundane and boring; the bed, into the centre of attention by attributing it to things people love talking about: Other people’s sex lives.

Could you do something similar?

Behind the scenes of a new campaign I’ve been working on

Recently I’ve been working with the Industry Trust, increasing copyright awareness. You can read about the campaign here on The Drum, and watch behind-the-scenes of a photostunt we did with Gemma Atkinson.

Look out for the man with the flat cap! Video produced by Terry Church PR (my brother). 

THE PIX-JOCKEY (self-portrait)

A journalist, by Roberto Rizzato

You’ve got a new product or some news you want to get out there. How do you find the right journalist?

Step 1: Read the papers

Read the papers. Every day for a week, go to your local coffee shop for one hour and read all the papers they have back-to-back. Note down the names of journalists who wrote something relevant. It doesn’t have to be about a product exactly the same, even if they just wrote about your industry or have a section that your product would fit into, that’s fine.

Step 2: Research the journalists

Write down their names and then research them online. Read through everything they’ve written and see whether they fit. Things to look out for are whether they write positively about things, or just slag everything off. Are they sarcastic and critical, or nice and optimistic? Try and find as many as possible that fit your match.

Step 3: Tailor your news to their publication

Now it’s time to get your news in shape. If you have the time, it pays to tailor your news to each individual publication. For example, The Sun uses massive words in bold and blasts the message out there (see an example I worked on). The Guardian, by contrast, tends to discuss things more tentatively with facts. Blogs and online news sites love to talk about rumours (as it means they get the story first) so perhaps you could offer them an exclusive into what’s coming up, or a behind the scenes video. Either way, always write the article in the body of an email, never in an attached word document.

Step 4: Call the journalists

For a major publication, magazine or online news outlet, you must call the journalist. If you send them an email without a telephone call, you can forget it. You must call them in the morning, before 9.45am. What’s going in the papers is decided at about 10.30am, so you have to get in before. If you can call them between 8.30 – 9.30 they are much more receptive.

To get through to them, call the publication’s News Desk. I wrote a blog post here which contains links to the contact information of every single major news desk in the UK. Make sure you call ALL the journalists on the same day. They will NOT publish your story if they’ve seen it somewhere else the day or week before.

Phone Script

Newsdesk: “Hello, Weekday Times newsdesk.”

You: “Hi, please can I speak to Joe Bloggs? I’m calling with some relevant news for them.”

Newsdesk: “Please hold…”

Joe Bloggs: “Hello, Joe Bloggs speaking”

You: “Hi Joe, I read your article yesterday about stereotypical names used in examples and how people with that name get really upset. I happen to be an author of a book about stereotypical names and I’ve got some news. Do you have a second?

Joe Bloggs: “Go on”

You: “Thank you. [Give a very brief 20 second summary of your news], can I send you a news release to look at?”

Joe Bloggs: “OK”

You: “Great. What’s your email address Joe?”

Step 5: Send them the email

Now you’ve got their email address, you can send them the pre-written story. Make sure you send the email within 5 minutes of talking to them on the phone. Any longer and they’ve already had a few other phone calls and forgotten about you.

Send them the email, and make sure it’s crystal clear, includes all the relevant information including where they can go to learn more, and how to contact you. Don’t ask them any questions, and don’t expect a reply.

Step 6: Follow them up with another call

At 3pm, give them another call. “Hey Joe, it’s You from this morning. I spoke to you about my book of stereotypical names? Yes. Just wondering if you got the release and had any questions? Great. Do you know whether it’s going to make it into the paper/magazine?”

This follow up call is almost as crucial as the first one. All experience PRs know that a follow up call increases the chances of getting published ten-fold. If you’re not doing it, someone else is. You may even have to do a few follow-ups. I remember that to get my first ever piece of coverage in a regional paper called the Stirling Observer based in Scotland, I chased them four times. In the end I got a full article on page three.

Step 7: Check to see if you got in

Journalists often don’t know whether or not your story will get published. Even if they write something, that doesn’t mean it will. The editor decides what goes in, and the only way for you to check is to buy the paper or magazine and go through it. Don’t rely on Google Alerts (it misses a lot) or any other kind of online tool for digital versions of printed press.

Once you’re published

If you get published, celebrate like crazy. It’s a wonderful achievement and I’m sure you’ll feel the buzz. Tell your friends and followers, link them to the article and if it’s from a credible source put it on your website, As featured on… Also, send the journalist another email thanking them. Within that email, say that you’ll be sure to get in contact with more news, and perhaps give them the inside scoop or exclusive next time. This is just a way to show your appreciation and keep the relationship open for next time.

More press relations advice

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If you want your message to ripple across the pond of noise, you have to use an integrated communications strategy. It’s true in life that some people listen to the radio on the way to work whilst others watch TV before going to bed; Some pick up the newspaper on the train, others read Tweets. Focus solely on one channel, and you miss everyone else.

Unlike what most ‘modern marketers’ say these days, social media isn’t everything. 7 million people in the UK listen to BBC Radio 1 every morning and 2 million tuned in to Channel 4 to watch people getting high on Ecstasy live. There are so many more channels than just Twitter and Facebook.

To get across all of them, you have to create a narrative that will stick on TV, radio, newspaper, magazines, blogs and on social media. If you can make a message work well on each and every one, you’ve got a winner. So how do you go about doing that?

First, look inwards. Who are you trying to reach? Bring them in to your organisation and ask them to be a part of it. Ask the very people you’re trying to target to help you design the campaign. This in itself is a story – you could make it a competition and invite a relevant magazine to a behind-the-scenes exclusive.

Then invite bigger names to get involved; it’s kind of like getting sponsors for an event. If what you’re doing is noteworthy, you’ll pick up some interest from bigger brands (or individuals) quite easily. Don’t be afraid to pay for it either, celebrity endorsement is as common as odd socks. Partner with them and stand on their shoulders. This will open the media’s doors as they’re already interested.

Use everything as content. Get interviews on local radio and TV networks for your partners – ask them to talk about your message in return.  Write press releases quoting the partners from the interviews: ‘As Tom Church recently said on Sky News…’ Send the releases to all news desks and relevant blogs (where possible, call first). Take pictures of your press cuttings, and share them (and/or links) on your social media channels.

If you’re really smart, you’ll get the last part to feed back into the top, keeping the conversation going and the ripples ever flowing. So when you’re thinking about how to get your message out there, don’t worry so much about what tools you’re going to use – whether it’s a Twitter account or on blogs – focus on your narrative and how it could work on every channel.

Great advert by Microsoft.

A testament to how much the company has changed.