Archives For opinion

Guru

There are plenty of figureheads online, especially in the internet marketing sphere, that define themselves as ‘Gurus’. A guru is somebody that provides step-by-step instructions on how to achieve a certain outcome. They’ll produce online educational resources such as eBooks, podcasts, guides, blueprints (like my Twitter one), training webinars, email courses and more.

Gurus are seen as experts in their field because of their experience and knowledge. A guru is supposed to have tried every tool and method. They’re a self-appointed guinea-pig that you go to and pay for their results. Gurus are meant to save you time and money through their advice. To be a Guru, you have to be successful through what you teach.

Teacher

Teachers mostly answer the Why’s over the How’s. They provide principles and core lessons that act as a guiding force in the long-term. Teachers help you create your own backbone, and are there for support when you need to be pointed in the right direction.

Teachers try to help you make sense of it all. They give purpose and clarity. Teachers learn from the past and shine a light on the future. They’re not bothered by the latest trend, because they know it is just a trend. The lessons of a Teacher last a lifetime and beyond. A Teacher is defined not by their own success, but by the success of their pupils.

Popular culture celebrates the strong man who never gives up; The man that takes a beating and dies for honour. I’ve explained my views on this before (read – Those Who Refuse To Surrender Are Stupid) but I want to explore them further here in regards to ideas.

Whilst exploring the Christmas shop displays of London, I paused for a coffee and joined the table of another. Conversation quickly struck up and I learnt he had a startup.

Fantastic! I thought. Then I listened to how his startup has been ‘starting’ for the last twelve years, how he sold his house to fund it, lost his job and longterm girlfriend to it and still received no investment prospects.

Unfortunately, this is the ugly side to many startup stories. The side that gets shunned and tucked away. No one remembers the dozens of social networks before Facebook.

Whether or not this man’s idea was good doesn’t matter. When it’s been twelve years and you have only losses to show, it is not, as he said, “…all about how much Grit you have, right?”.

No. ‘Grit’ isn’t always good. If no one else can see the profit in your idea, if no one is willing to stick up their hands and say “hey! If you make it, I’ll buy it!” then something’s wrong and I think it’s time to give up. Especially if it’s been t.w.e.l.v.e. y.e.a.r.s.

Plenty of successul entrepreneurs shout that it’s all about determination and hanging-on in there. Which is true for a lot of the time, but it isn’t a rule that you should follow all the time, just as you wouldn’t take all the must-have vitamins and supplements advertised on TV.

When you should give up and move on is a delicate question to answer. There are many variables depending on the industry you’re in, but by and large if people can’t see the problem you’re trying to solve, it probably doesn’t exist or isn’t big enough (yet).

Now, it is true that you can create a need/problem through advertising (quad-ply toilet roll with flower-embedded sheets, anyone?) and other methods, but it will cost you an arm and a leg – as the man in the coffee shop learnt the hard way.

In answer to his remark, that it’s all about how much Grit you have, I could only muster the balls to crack a joke rather than tell him what I really thought, “If only you were in the de-icing business”.

Computer companies only ever asked one question: How do we get our products in front of consumers? Apple asked, how do we get consumers in front of our products? Apple opened up their own shops and changed the computing business forever (again).

The same thought switch can be made for many businesses, but isn’t. Professional services, which don’t have tangible products, ask how do we get our brand out there? Network, apply to pitches, advertise, use PR… But nine times out of ten you can follow Apple’s suit to invite people in.

For example, create an event to share your knowledge. Invite targeted (high value) individuals and give them something for nothing. Don’t sell them your service at this event; build a relationship. Just like in an Apple store where you can go in and use a laptop, let them come in and learn about you and what you do. Then, when the time is right, your name will pop up first in their mind.

Yesterday I was sitting in the reception area of a gym, waiting to be shown around. Staff members looked at me, and just walked past, or stood idly chatting to each other. The more that walked past, the more they each thought I was being seen too by somebody else. Normally, I’d pipe up, but I wanted to see what would happen.

Ten minutes. Ten minutes I sat there (and in a reception room, time goes bloody slowly), before someone who had been walking in and out like a yo-yo must have caught a good dose of déjà vu because he did a double take, frowned, and asked if I was being seen to. For fuck sake! he shouted at the other staff.

This made me think of the dangers of assumptions. When running a startup, as I experienced with uHouse, it’s really easy to forget who’s doing what. Internal communication is really important to make sure you stay on the right track, that everyone is responsible for measurable actions and that your goals can be met. If this means having one more meeting a week, so be it.

Marcus Aurelius – Image from Wikipedia

Marcus Aurelius was a philosophical Roman Emperor. He wrote ‘Meditations‘, which has remained as one of the most famous stoic philosophical texts for almost 2000 years. Can a man who wrote so long ago have any relevance to entrepreneurs?

Continue reading “What can a Roman Emperor teach entrepreneurs?” »

Watching the adverts

The digital age has changed the way we look at advertisements. When their messages turn out to be true, we are surprised. Should it be like this?

No, but that doesn’t mean it’s easy to do otherwise. Companies are aware of how fast and severely their reputations can be tarnished thanks to the digitalised world. BP and its oil spill awoke every living CEO to this. But that doesn’t mean they know how to manage it.

Continue reading “Is Truth really that hard to advertise?” »